Admitting & Registration

Providence Hospital Patient Access is designed to minimize the admitting and registration process for you to receive the needed medical services.

In accordance with our Mission and Values, Providence Hospital is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable.  Providence Hospital offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial aid policies, which can be found online reflect Providence Hospital’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations. Help is available by contacting 202-448-4081 or in person at any of our facilities.

Patient Access Hours of Operations & Contact Information

 
6:30 am to 11:30 pm seven days a week 

Patient Access Department

Providence Hospital 
1150 Varnum Street, NE
Washington, DC 20017 
(202) 269-7861 

Arrival Time for Patient Access Process 

Please arrive 30 minutes before the time of your service to complete the necessary paper work.  For scheduled services, please visit the Information Desk for directions to location of service.

Minimum Required Documents at Patient Access

• Insurance Plan Member Card
• Identification Card (Picture ID) (e.g., driver's license or passport, work i.d.)
• Physician Order for Diagnostic Services (Signed by Physician with the medical reason for the diagnostic test)
• If required by your insurance plan, a Completed Referral and Authorization Form.

Patient Access Locations

If the service you are to receive is not listed below, please go to the Main Registration located on the Ground Floor across from the gift shop. Otherwise, please go directly to the service location listed below.

Routine Diagnostic Services and Laboratory - Ground Floor

Hours of Operation: 8:00 am to 4:30 pm seven days per week 

Surgery Registration - 1st Floor

Same Day Surgery 
Hours of Operation: 5:30 am to 5:30 pm Monday through Friday 

Mammography & Wellness Center Registration – 3rd Floor

Mammography and Breast Imaging Services, Bone Density Services, Wellness Physicals and Nutritional Counseling. 
Hours of Operation: 8:00 am to 4:30 pm Monday through Friday 

Outpatient Rehabilitation Services Registration - Ground Floor

Physical Therapy, Occupational Therapy and Speech Therapy 
Hours of Operation: 8:00 am to 4:30 pm Monday through Friday 

Emergency Room Registration - Ground Floor, Emergency Room

Hours of Operation: 24 hours per day seven days per week

Accepted Insurance and Health Plans 
For a list of participating Insurance and Health Plans, please call (202) 269-7861 between 8:00 am to 5:00 pm, Monday through Friday.

Pre-authorization Process

For questions about your coverage or the authorization requirements of your insurance plan, please contact your insurance plan via the phone number listed on the card or their website. Your insurance may require pre-authorization prior to receiving service.

Pre-admission process

For scheduled medical services, you may be contacted prior to day of service to collect your insurance and demographic information. This will assist Providence Hospital in verifying your insurance coverage and confirming required pre-authorization from your insurance plan.

Patient Valuables

We recommend leaving your valuables at home or with a family member or friend. If necessary, the Patient Access staff will secure your valuables in a hospital safe during your hospital stay.