Admitting & Registration

Providence Hospital Patient Access is designed to minimize the admitting and registration process for you to receive the needed medical services.

Financial Information and Assistance

Patient Financial Counselors will work with you on any payment issues and are available on-site or by phone to provide assistance. Please ask the Financial Counselors for information on:

 

Providence Hospital Financial Assistance providing special discounts to patients with low income or limited assets.

Payment Plans with short-term, no interest schedules.

Uninsured Patient Discounts, applied to all patient who are uninsured.

Prompt Pay Discounts, providing an additional 10 percent off for payment in full within thirty (30) days of billing.

Referrals to community services for financial and social support programs for the patient and family.

For additional information, please call (202) 448-4081 and ask to speak with a Patient Financial Counselor.

Patient Access Hours of Operations & Contact Information

 

6:30 am to 11:30 pm seven days a week

Patient Access Department
Providence Hospital
1150 Varnum Street, NE
Washington, DC 20017
(202) 269-7861

Arrival Time for Patient Access Process

Please arrive 30 minutes before the time of your service to complete the necessary paper work.  For scheduled services, please visit the Information Desk for directions to location of service.

Minimum Required Documents at Patient Access

• Insurance Plan Member Card
• Identification Card (Picture ID) (e.g., driver's license or passport, work i.d.)
• Physician Order for Diagnostic Services (Signed by Physician with the medical reason for the diagnostic test)
• If required by your insurance plan, a Completed Referral and Authorization Form.

Patient Access Locations

If the service you are to receive is not listed below, please go to the Main Registration located on the Ground Floor across from the gift shop. Otherwise, please go directly to the service location listed below.

Routine Diagnostic Services and Laboratory - Ground Floor

Hours of Operation: 8:00 am to 4:30 pm seven days per week

Surgery Registration - 1st Floor

Same Day Surgery
Hours of Operation: 5:30 am to 5:30 pm Monday through Friday

Mammography & Wellness Center Registration – 3rd Floor

Mammography and Breast Imaging Services, Bone Density Services, Wellness Physicals and Nutritional Counseling.
Hours of Operation: 8:00 am to 4:30 pm Monday through Friday

Outpatient Rehabilitation Services Registration - Ground Floor

Physical Therapy, Occupational Therapy and Speech Therapy
Hours of Operation: 8:00 am to 4:30 pm Monday through Friday

Emergency Room Registration - Ground Floor, Emergency Room

Hours of Operation: 24 hours per day seven days per week

Accepted Insurance and Health Plans
For a list of participating Insurance and Health Plans, please call (202) 269-7861 between 8:00 am to 5:00 pm, Monday through Friday.

Pre-authorization Process

For questions about your coverage or the authorization requirements of your insurance plan, please contact your insurance plan via the phone number listed on the card or their website. Your insurance may require pre-authorization prior to receiving service.

Pre-admission process

For scheduled medical services, you may be contacted prior to day of service to collect your insurance and demographic information. This will assist Providence Hospital in verifying your insurance coverage and confirming required pre-authorization from your insurance plan.

Patient Valuables

We recommend leaving your valuables at home or with a family member or friend. If necessary, the Patient Access staff will secure your valuables in a hospital safe during your hospital stay.