Patient Testimonials
- "So often, things get in the way of all we really want to say to those
whose thoughtful ways we treasure. I am grateful for the times you have cared, the
comfort and advice you have shared, yet I sometimes find it hard to let you know.
But the day has arrived to let you and your staff know how much I appreciate the special
and caring attention that I received during my visit in the Emergency Department on
the day of my crisis, for it means more than words could ever describe.
When "THANK YOU" comes from the heart, from deep inside with the nicest feelings and
the most special thoughts, it means so much. It means thank you for taking the time
to show that you care, and sometimes, it means that you really make all the days so
much better. ...Thank all of you for helping to see me through so much. It is noted in
the Divine diary. Thank you for being such caring people with a beautiful spirit in a
world that could use a million people just like you all. Thank you for going out of
your way to make time for me. Thanks for giving so freely and putting my mind at east.
Thank you for being the kind and generous people that you all are, who always know
just how to make others feel cared for and loved. I thank you from the bottom of my
heart for everything and may peace, faith and good health be with you all."
- - Patient, Providence Hospital (content from a letter) - A patient says his experience was excellent while a patient at Providence Hospital
- the nursing staff, housekeepers, dietary staff, and the volunteer were all
excellent - his experience was "beautiful" -
staff offered to walk him, and were extremely helpful - his family from Virginia
was even impressed - patient felt like a "family member,"
not a patient - says the unit secretary in particular at
the nurses station was unbelievably kind, took time to talk to him, and really made
him feel special.
- - Patient, Providence Hospital - " Providence Hospital is the most peaceful hospital...staff are
courteous."
- - Patient, Providence Hospital - Says all Carroll Manor Rehabilitative Services Staff are "great and helpful.
experience was excellent!"
- - Patient, Carroll Manor - Caller says he has been a patient at Providence Hospital , as well as his parents.
He wanted to compliment the Emergency Department, Information Desk, the Cafeteria
and Nursing Floors. He says the hospital is very clean and has a positive atmosphere.
On one occasion, a RN got him a cot so he could spend the night with one of his parents.
He was also impressed with Providence Hospital celebrating National Customer Service
Week - says he took note of the signs "Going Beyond Expectations."
- - Former Patient, Providence Hospital - Patient says Admitting staff member are always extremely helpful. She's unable to
write well due to her health condition, but says they "always" assist her and are
very "kind."
- - Patient, Providence Hospital - A family member says her father's doctor was very honest, explained his condition very
well, and was very compassionate.
- - A Patient's Family Member, Providence Hospital

